Duke's Mayo Classic Game Tickets
We announced that this year’s Duke’s Mayo Classic featuring Notre Dame vs. Wake Forest on September 26th will be played without fans in attendance and has been relocated to Truist Field in Winston Salem, NC.
While we would have loved to have you and your guests join us for the game, please take a moment to read through the options below with regards to your Duke’s Mayo Classic tickets and/or parking. You may choose from one of the following options as we begin the refund process:
Apply your 2020 credit to the 2021 Duke’s Mayo Classic or the 2021 Duke’s Mayo Bowl by emailing us at firstname.lastname@example.org no later than Thursday, September 10, 2020.
Receive an automatic refund of your tickets and/or parking payments within 30 days following Thursday, September 10, 2020. *Refunds will be applied to the same method of payment used to purchase your tickets and/or parking.
Please note, as our office staff is working remotely, the best way to reach us is via email at email@example.com.
Other Upcoming Charlotte Sports Foundation Events
Send us an email to receive information about any of the events the Charlotte Sports Foundation supports. Please include your name, phone number and email address.
My Ticket Account
Click on the link below to make payments, update your Duke’s Mayo Classic account information, post your tickets for sale and forward tickets to a friend.Access My Account
When will tickets be mailed?
Tickets for the 2020 Clasic Game will be mailed at a date to be determined.
Where do I pick up will call tickets?
Before Game Day
If you purchased tickets in advance through the Charlotte Sports Foundation Ticket Office, but they could not be mailed due to time constraints, you can pick them up at the Charlotte Sports Foundation Office. The Ticket Office is open Monday-Friday from 9:00 AM to 5:00PM.
Charlotte Sports Foundation Ticket Office
4250 Congress Street
Charlotte, NC, 28209
Phone: (704) 644-4047
On Game Day
Tickets purchased in advance through Ticketmaster and/or the Charlotte Sports Foundation, that cannot be mailed due to time restrictions, may be picked up at the Bank of America Stadium Ticket Office located between the South and East Gate entrances of the stadium. The Ticket Office opens at 9:00 AM.
Tickets may not be left at Will Call by third parties for others to pick up. Individuals picking up tickets at either the Charlotte Sports Foundation Ticket Office or the Bank of America Stadium Ticket Office must present a valid photo ID.
What if I receive tickets through a participating school?
Each schools’ “Player/Guest Will Call” will be located at the Club Level Entrance located between the Main Ticket Office and South Gate entrance at Bank of America Stadium. A tent, table and signage will be displayed to help direct fans.
In addition, each school will be set up in the Main Ticket Office (located at the last five windows of the Main Ticket Office) for Public Will Call or Customer Service needs. These locations are subject to change.
Are tickets required for children to attend the game?
Any child 12 months and older is required to have a game ticket to enter Bank of America Stadium. Any child under the age of 12 months admitted without a ticket must share a seat with an accompanying adult.
What do I do if I need to replace my tickets?
The Charlotte Sports Foundation Ticket Office can replace a season ticket that has been lost, stolen or damaged, or you can view your tickets electronically on your mobile smart phone.
To replace a ticket through the Charlotte Sports Foundation Ticket Office, the account holder must complete a Replacement Ticket Request Form and email it to the Charlotte Sports Foundation Ticket Office at firstname.lastname@example.org. The account holder must provide the exact seat location for all tickets needing to be replaced. Information regarding replacement tickets must be received at least 48 hours prior to the game. A form must be submitted for each account, and all forms must be signed by the account holder.
Replacement tickets will NOT be mailed. All replacement tickets will be left at Will Call.
A copy of the filed police report must accompany the replacement request. There is no fee for replacing stolen tickets.
Remaining parts of the damaged tickets must accompany the replacement request. The replacement is free when remaining parts of the damaged ticket accompany the request.
Lost ticket replacement requests must come from the individual whose name is on the account. The replacement fee is $20 per ticket.
Tickets Left at Home
Tickets left at home may be replaced to the account holder prior to kickoff the day of the game. The replacement fee is $20 per ticket.
Tickets purchased in a block or group allotment will only be reprinted if the exact seat location is provided. The request must come from the account holder. The replacement fee is $20 per ticket.
Game Day Replacement Tickets
Only Season Ticket Holders may request replacement tickets at the customer service windows on game day. Identification is required.
How do I forward my tickets?
To take advantage of the benefits of being a ticket holder through the Charlotte Sports Foundation and avoid the hassle of Will Call, you can electronically send your tickets to virtually anyone up to kickoff via ticket transfer. This service allows you to electronically send tickets to friends, family or clients via your online ticket account. Log in to My Ticket Account and from the main Tickets screen, choose the event you would like to manage; click the blue “SEND” button; select the ticket or group of tickets you want to transfer and click on “Send”. Enter the recipient’s information and click “SEND”.
Every ticket on your account has a unique bar code, ensuring that they are authentic. During the forwarding process, the bar code on the original ticket is canceled and the original ticket is no longer valid. The recipient is e-mailed a new ticket with a unique bar code that has been electronically issued. This new ticket can be viewed electronically via the recipient’s mobile smart phone. The ability to print tickets at home (a PDF) is no longer available. We encourage you to communicate in advance with whomever you may transfer tickets to and make sure they have a smartphone device to accept and view tickets.
- How do I download my ticket barcodes onto my phone?